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Course Overview

Do you want to understand the principles of professional selling and sales techniques? The Certificate of Professional Sales is a self-paced online sales course which provides skills and knowledge in professional selling techniques.

The Certificate of Professional Sales equips graduates with a contemporary understanding and knowledge of professional selling, the sales process, customer relationship management, the sales force environment, personal selling techniques and communications skills. This online course is a great way to update your CV and improve your chances of securing either an entry level role in sales or improve your chances of promotion. On completion of the course, you will have a solid grasp of the theory and practice of professional selling.

Topics

• • • Introduction to professional selling
    • The sales environment
    • Prospecting and qualifying leads
    • Planning the sales call
    • Sales presentation
    • Sales negotiation
    • Closing the sale
    • Following up
    • Negotiating with buyers
    • Product knowledge
    • Communicating with customers
    • Legal and ethical considerations

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    Assessment

    Assignment-based

     

  • Course Duration

12 month enrolment period, with extensions available. As a guide, certificate courses can be completed within 5-10 weeks. Students can complete their course more quickly or at a more leisurely pace depending on work and other commitments.

 

Fees

Click here to view our current fees.